RIPTA riders speak out against sweeping service cuts [ Rhode Island RIPTA management is either corrupt or seriously incompetent ]

The management of RIPTA is either corrupt or seriously incompetent. A small state like Rhode Island should have the most efficient public transportation system in the USA , in " OUR democracy ". Every part of this " Ocean State " should be accessible by public transportation. For years the squalid appearance of Kennedy Plaza alone shows the contempt of the company for its regular riders. Job stress makes many RIPTA bus drivers rather rude ( of course , the public can easily match this ) . For many months now the electronic bus schedules at the Kennedy Plaza station have been out of order. As an eligible senior citizen in Rhode Island , I qualified for the coveted FREE BUS PASS years ago. My present RIPTA bus pass has no expiration date on it as far as I can tell. This morning a couple of days after my 78 birthday ,upon entering RIPTA bus 30 in my Knightsville , Cranston, Rhode Island my WAVE card failed. The bus driver said that there was " no credit on it ". But it is a FREE PASS -there is not supposed to be any " credit " on it ! The bus driver suggested that I call the company . I will, but would not it have been more courteous to give the senior citizen a week or two WARNING ? Does capitalist America resent anything it does to make the lives of ordinary people less stressful ?