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Monday, June 8, 1998

Where's the beef?


          The question I was really asking inside the supermarket ( Stop & Shop

    Warwick Ave. across from Meadowbrook Cinema ) was : Where's the beans ?

          I could have walked around the store for ten minutes . I do like

    to walk around and eye-shop in the midst of all this  packaged  cornucopia.

    But a  user friendly  computer screen - operated by gentle touches -

    invited me for once to shop  more  quickly.

        I spelled out B-E-A-N-S    and quickly  located the exact spot on a

    numbered aisle  where I would find canned beans. Then I  spelled out

    M-A-C-A-R-O-N-I    and studied the  map on the screen. " What a neat

    idea! How thoughtful ! " , I said to myself.

           I immediately thought of more general possibilities. If I can get

    lost in a supermarket, I can also get lost in  big hospital or a big

    department store. Recently trying to find the  train station, I got

    lost in Boston. How  convenient to have computer maps  of  a city scattered

    about in frequented places like fast food places, at the intersections

    of  busy  streets: " You are HERE. The train station is THERE . "

         This is one  way  for a city to be more tourist friendly. Just

    as the Warwick supermarket found a way to be more customer friendly.

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